Terms of Use

1. About Siqo

Siqo is a nutrition and calorie tracking application operated by:

Sébastien Nachtergael, Belgium, VAT Number: BE1038.746.868, Email: contact@siqo.be

By downloading, accessing, or using Siqo (the “App”), you agree to these Terms and Conditions. If you do not agree to these Terms, you must not use the App.

2. Eligibility and accounts

You must be at least 16 years old, or have the consent of a parent or legal guardian, to use the App.

To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You agree to provide accurate and complete information when creating and maintaining your account.

3. Acceptable use

You agree not to:

• Use the App for any unlawful purpose.
• Attempt to gain unauthorized access to the App or related systems.
• Reverse engineer, decompile, or otherwise attempt to extract source code from the App.
• Interfere with the operation or security of the App.
• Use automated tools, bots, or scripts to access the App.
• Misuse or abuse any functionality provided by the App.

We may suspend or terminate access to the App if these Terms are violated.

4. Subscriptions and payments

Certain features of the App require a paid subscription. Subscriptions are purchased and managed through the Apple App Store or Google Play Store. Payment processing, billing, renewals, cancellations, and refunds are governed by the terms and policies of the relevant App Store provider.

Subscriptions automatically renew unless cancelled through the user’s App Store account settings before the end of the current billing period. Deleting your Siqo account does not automatically cancel an active subscription. Users remain responsible for managing subscriptions through the applicable App Store provider.

5. Intellectual property

The App, including its software, design, content, trademarks, logos, and functionality, is owned by or licensed to the operator of Siqo and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to use the App for personal, non-commercial purposes. No ownership rights are transferred to you.

6. AI features

Some features of the App use artificial intelligence to identify foods and estimate calories, nutrients, ingredients, and portion sizes from photographs or user input.

AI-generated results are estimates only and may not always be accurate. Users remain responsible for reviewing and validating nutritional information before relying on it.

7. Health and nutrition disclaimer

The App is provided for informational, educational, and wellness purposes only. The App does not provide medical advice, diagnosis, or treatment.

Information presented by the App, including AI-generated estimates and nutritional calculations, should not be considered professional medical or dietary advice. Users should consult qualified healthcare professionals before making significant dietary, nutritional, fitness, or health-related decisions.

8. Data protection and privacy

Your use of the App is also governed by our Privacy Policy. The Privacy Policy explains how personal data is collected, processed, stored, and protected.

9. Cloud synchronisation

Certain premium features allow users to synchronise data through cloud infrastructure operated by trusted third-party service providers. Free users may choose to store their data solely on their device. Cloud synchronisation is optional and available only through eligible subscription plans.

10. Third-party services

The App may rely on third-party services, including cloud hosting, analytics, authentication, artificial intelligence providers, payment processors, and mobile platform providers. We are not responsible for interruptions, errors, or issues caused by third-party services beyond our reasonable control.

11. Account deletion

Users may delete their account through the App’s settings. Upon deletion, personal data associated with the account will be deleted or anonymised unless retention is required by applicable law. Deleting an account does not automatically cancel any active subscription purchased through the Apple App Store or Google Play Store.

12. Availability of the app

We strive to keep the App available and functioning correctly but do not guarantee uninterrupted or error-free operation. We may modify, update, suspend, or discontinue all or part of the App at any time.

13. Limitation of liability

To the maximum extent permitted by applicable law, the App is provided on an “as is” and “as available” basis. We do not guarantee that the App will be error-free, uninterrupted, or suitable for any specific purpose.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of the App. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

14. Changes to these terms

We may update these Terms from time to time. When changes are made, the “Last updated” date will be revised. Continued use of the App after updated Terms become effective constitutes acceptance of those changes.

15. Governing law

These Terms are governed by Belgian law. If you are a consumer residing in another country within the European Union, you also benefit from any mandatory protections provided by the laws of your country of residence.

Any disputes shall be submitted to the competent courts of Belgium, unless mandatory consumer protection laws provide otherwise.

16. Contact

For questions regarding these Terms, please contact:

Sébastien Nachtergael, VAT Number: BE1038.746.868, Email: contact@siqo.be